Terms & Conditions

Bike Rental Terms & Conditions

At my request, Owl Country Picnics will permit me to hire a supplied bike ("bike " or bicycle") and associated equipment.

I Acknowledge that : INSURANCE:

it is the responsibility of Clients to hold their own insurance policy to cover personnel medical care, injury or death in case of an accident, loss due to cancelation, and any third-party liability that may arise from the use of the rental bikes by clients. Owl Country Picnics does not cover theft, negligence or misuse of equipment, damage caused during transit, or any other liability incurred in the use of any rental bikes.

Status of Rental Bike

Owl Country Picnics confirms that an experienced bike mechanic services all the bikes regularly. Each bike is prepared for hire and supplied to clients in a proper operating condition and is safe and ready to ride. Owl Country Picnics confirms that a thorough safety check of each bike is carried out prior to each hire. Clients will be supplied with a full safety demonstration and rider briefing prior to use of the bikes.

Requirements to Participate

The Client must be able to reference a Booking Confirmation and have accepted the hire T&C's. Client hiring the bike must be 18 years of age or over and be of sound mind and in good health and physical fitness. Children are permitted to participate providing they are old enough and of adequate height to operate an adult size bike, they must be accompanied by an adult at all times. All participant's body weight must be below the bike manufacturers stated limit of 130kg. Clients may be required to undergo an assessment as to whether they are competent bike riders and whether they are capable of riding a bike on Australian roads, and urban and off road environments.

Obligations of Clients:

It is the Clients responsibility to acknowledge that they will perform the following actions prior to any bike rental: I am competent to safely ride the bike on Australian roads and in an urban environment, and to prevailing road/ trail and weather conditions. I will operate the bike and equipment safely, only for its intended use, and strictly in accordance with the road code and any other applicable laws and in accordance with any instructions, whether advised by Owl Country Picnics or supplied with the bike or equipment. I will wear all appropriate safety equipment at all times, including a bike helmet. I will not use cameras, phones or pagers while riding my hire bike. I take full responsibility for the maintenance and safe keeping of the hire bike and equipment during by bike hire, including during the collection period proceeding and after my hire. I will not use the bike for events or racing purposes. I will authorise a security hold for $500 on a card facility to pay for any bike damage liability. I will also provide a copy of drivers licence to Owl Country Picnics prior to commencement of hire period.

Theft and Damage to Rental Bike:

Subject to this clause, the Client is responsible for any and all damage once rental bikes are recieved by the Client. This includes but is not limited to any form of theft and damage to the rental bike. Owl Country Picnics will not be responsible for loss occasioned by the theft and / or damage of the rental bike during the rental period where the bike is rented by the client. Any damage sustained to the rental bike will be quoted for repair and / or replacement by an experienced bike mechanic at 99 Bikes Coomera, and the repair and / or replacement amount will be charged to the client. If the client has paid for the bike rental by credit card, then that credit card will be held as security for the duration of the rental period. If the Client has paid by other means, then the Client will need to provide a credit card as security for the duration of the bike rental.

Hire of Picnic Accessories

The Client is responsible for all picnic items hired out, any missing or irreparable damage to our picnic equipment , the contact for the picnic hire will be notified and the credit card on file will be charged. HIRE PERIOD: The Hire Period shall commence upon the collection of the Hire Equipment by the Client from Owl Country Picnics business location 8 Kidston Street, Canungra, Qld. The Hire Period shall terminate upon the return of the equipment to the Owl Country Picnics business location. The hire period is on a calandar day basis. (7.30am to 4.30pm) The Client is required to allow 15 mins for safety demonstration and rider briefing prior to departure on the bikes from the Owl Country Picnics shop location. All bikes , equipment and picnic accessories must be returned 10 minutes prior to the business closing time of 4.30pm. PAYMENT TERMS - In consideration of the provisions of the hire equipment, the Client must pay the business the price as advertised. All prices on the webiste are in Australian Dollars and are inclusive of GST. Prices are subject to change without notice. The Client authorizes the business to take a $500 holding deposit at the businessees discretion, from the clients nominated credit card at the commencement of the hiring period. The Client authroises the business to charge the nominated credit card to recover cost associated with the loss, theft, or damage of hired equipment at current Australian recommended retail prices. The purchase of a booking is non-transferrable and is specific to a particular hire service. Bookings and gift certificates, rights or entitlements to bookings and gift certificates, must not be offered as prizes, offered for sale or resale, or resold or used for any commercial purposes. (Including without limitation promotion of any supplier or any suppliers products or services) without the business's prior written permission. If the business's reasonable believes that these activities have occurred without such consent the holder of a reservation or gift certificate maybe refused participation in a hire, without payment of any compensation. The Client must advise the business of a change to a booking time up to 48 hours before the original booking date and change only by time or date to another available time or date. All bookings must be paid for at the time of making the reservation unless otherwise agreed by the business in advance. Owl Country Picnics may charge your credit card for any products or services purchased and for any additional amounts (including any taxes or late fees as applicable) that may be accrued by or in connection with your account. You are responsible for the timely payment of all fees and for providing the business with a valid credit card for the payment of all fees. All fees will be billed to the credit card you designate to the registration process. The business accepts online credit card transactions processed through stripe or instore transactions through Tyro. Both are highly respected and secure payment gateways. If at anytime the business is unable to process your credit card for payment, the business reserves the right to charge you for any applicable default charges and / or cancel your account if payment cannot be obtained and seek recovery for any outstanding amounts due by you in accordance with applicable law.

Cancellations and Refunds

Bikes and Picnic Hires will not proceed if the business decides in absolute discretion, whether for safety reasons or another reason, to cancel at anytime. Should a booking not proceed than the business reserves the right to reschedule the booking at the clients convenience or reimburse the client the price paid for at the booking , but otherwise the business shall not be liable for any loss or damage (including travel expenses or any other out of pocket expenses) relating to the cancellation of the hire. Bookings are not refundable, except in accordance with these terms or agreed in writing by the business. Refunds, where permitted , will only be made to the person who purchased a hire from the business. 24 hour notice is required by the client, should the client wish to cancel the booking for any reason, whereby Owl Country Picnics will provide either a full refund, or the option of re-scheduling the booking within a 6 month period. If less than 24 hours notification is provided by the client than they will be issued with a voucher to reschedule the booking to a suitable date and time. Cancellations due to inclement or dangerous weather at the scheduled time of a booking is permitted for a full refund or a voucher to reschedule.

AGREEMENT OF ACKNOWLEDGEMENT AND WAIVER OF LIABILITY, INDEMNITY AND VOLANTARY ASSUMPTION OF RISK:

At my request, Owl Country Picnics will permit me to hire a bike. In consideration of being permitted to hire a bike, I agree to be bound by the terms, conditions and the effect of this agreement of acknowledgement and waiver of liability, indemnity and vollantary assumption of risk ("the agreement"). I acknowledge and agree that : 1. I have represented that I am competent to perform a safety check and I will personally perform a safety check of the rental bike prior to my ride. 2. I have represented that I am competenet to safety ride the rental bike, and I will observe safe riding practices and obey all applicable laws. 3. I will wear all appropriate safety equipment at all times, including a bike helmet. 4. I have represented that I am in good health and I do not suffer from any cardiovascular, respiratory, muscular - skeletal or other medical conditions which may be affected by riding a bike. 5. This agreement serves as a warning that cycling is inherently dangerous recreational activity, presenting a great number of risks, such as the risk of falling, colliding with other riders or vehicles, encountering hidden obstacles or varying terrain, or the risk of injury of any failure of the bike or any of its components. 6. I voluntarily and expressly assume all the risk associated with cycling on my rental ride from Owl Country Picnics, including the risk of serious injury or death. 7. I have carefully read (or have someone else read to me) and understood this agreement. I am also aware by signing this agreement it may affect the legal rights and liabilities of myself, my heirs, next of kin, executors, administrators and successors. 8. Owl Country Picnics reserves the right to charge to charge me for any part or accessories removed, damage or lost from the bike where in the opinion of an Owl Country Picnics representative , the loss of parts and / or damaged to the rental bike has been caused by me during my ride of the rental. 9. I authorise the collection, use and disclosure of my personal information as set out in the Owl Country Picnics Privacy Policy.

ON MY BEHALF AND BEHALF OF MY HEIRS , ASSIGNS AND PERSONNEL REPRESENTATIVES, I HEARBY: (A) FULLY AND FOREVER DISCHARGE AND RELEASE OWL COUNTRY PICNICS AND ITS RELATED BODIES CORPORATE AND THERE RETAILERS, VENDORS, SUPPLIERS, EMPLOYEES, AGENTS, SPONSORS, VOLANTEERS, INSURERS (BEING "RELEASEES") ; AND (B) AGREE TO INDEMNIFY AND KEEP INDEMNIFIED THE RELEASEES, FROM ANY AND ALL LIABILITY CAUSING BODILY INJURIES.